Q. Can you come to my home to repair my screen or sliding door?
A. Absolutely! We are a full service mobile screen shop. We also service slow or inoperable glass doors as well.
Q. How much will it cost if you're unable to fix the problem?
A. Nothing! We will determine if the problem can be fixed and if we can't complete a repair, there's no charge to you. We always provide a free, no obligation estimate for any work required.
Q. Can Screens2u complete the work right away?
A. In most situations we are able to perform all repairs or replacements on the same day we visit your home. Occasionally we may need to order a specific part, which typically only takes 1-3 days.
Q. Can you match the other screens I have on my home?
A. We are able to match 97% of frame or fabric colors available. We can also match about 90% of frame designs as well. If we're unable to match these items, we are always prepared to recommend high quality replacement options.
Q. What is the cheapest screen you have?
A. That depends on the type of screen of course, but that question implies there is no concern about quality. There is roughly a 40% difference in cost between high and low grade materials. Screens2u.com offers the best prices for quality products. We don’t offer thin, flimsy “cheap” screens.
Q. Will Screens2u.com match or beat a competitive estimate?
A. That question requires the person doing the competitive pricing ask good follow up questions like “What manufacturer do you use and what grade of mesh 18 x 14, 18 x 16” (these numbers determine the amount of vertical and horizontal lines per square inch) Also, “What is the wire diameter .013, .011 and the gauge of the screen framing is it ..040, .032, .025 or .020?" We give our best price up front for the quality materials we provide.
Q. Do you stand by your work if I have a problem?
A. Screens2u.com has been in business in the Coachella Valley Since 1984. We are licensed contractors in the state of California under our corporate name CLASP Inc. dba Screens2u.com. We carry Liability and Workers Compensation Insurance. We are certain you will be satisfied with our workmanship.
Q. What is the quality of the materials you use?
A. There are several grades of materials that can be used (see previous questions). We pride ourselves in selling quality products and materials along with excellent workmanship. We mostly use higher gauge screen mesh and screen frame. Why? Because if you buy cheap screens you will continuously be reminded that you bought cheap screens every time you move the screen..
Homeowners should beware that discount screens really means lower quality materials. What it doesn’t mean is that one company gave you a better price.
Q. How long does it take to get an appointment?
A. We can schedule you the same day you CONTACT US. Call us now at 760-200-5239 to schedule the best time. The appointment day and time will depend on your flexibility and our workload. Call in advance to ensure the best day and time for you.
Q. Will you call me if your not going to be on time?
A. Yes we can. In general we ask our customers to be ready for our arrival 30 minutes before or after the appointment time given. We do our best staying on schedule each day and will give you a courtesy call if we are running ahead or behind schedule.
